EncorePRO 300 Series

Customer Service Headsets
Deliver clear, high-quality audio on every call with voice-optimized technology. Enhance communication by reducing background noise using flexible, noise-cancelling microphone booms. Equip your team with smart features that boost productivity and ensure crystal-clear conversations for both your staff and customers.

Category:

SLR: +10 ± 4 dB
Frequency Response: 200 Hz to 6.8 kHz
Microphone: 4 mm unidirectional noise-cancelling
Dynamic Mute Alert: Available on USB models only

RLR: Mono 0 dB ± 4 dB, Stereo 6 dB ± 3 dB
Frequency Response (Dynamic Switch): 200 Hz to 6.8 kHz (telecom mode), 50 Hz to 8 kHz (multimedia mode)
Maximum Acoustic Output: <118 dB SPL (A-weighted)
Advanced Audio Protection: USB models only (G616, Daily Noise Exposure)

Driver Diameter: 28 mm
Driver Impedance: 32 Ohms
Inline Controls: Available on USB models (call control, volume up/down, mute)
Inline Indicators: USB models only (red for mute, green for in-call)
Inline Tones: USB models provide tones with button presses

Ear Cushions: User-replaceable foam on fold-flat receivers
Applications: USB models supported by Plantronics Hub for Windows and macOS