With Avaya OneCloud Communications Platform as a Service (CPaaS), you can easily integrate apps and communications capabilities into your business. The platform enables SMS, MMS, voice, messaging, and digital channels, giving you the flexibility to build the customer experiences you want.
Key Features
- Messaging (SMS & MMS)
- One-click Google Contact Center AI integration
- SIP integration
- Automatic Speech Recognition & Text-to-Speech
- Call recording & transcription
- Audio conferencing, voice changer & background audio customization
What You Can Do with Avaya CPaaS
- Voice: Create apps and integrations tailored to your business within a full-featured phone system, paying only for the functions you need.
- Messaging: Customize messaging features to make every customer interaction smooth and engaging.
- Carrier Services: Access global carrier lookup for call insights, number segmentation, compliance, and reduced spam.
- Phone Numbers: Purchase local or toll-free numbers online with no provisioning delays—one carrier, global reach, and simple pricing.
