The Avaya J189 IP Phone leverages your enterprise IP network to deliver advanced voice communications across headquarters, remote offices, or home workspaces. With its powerful dual-display design, HD audio, flexible connectivity, and expansion options, the J189 is ideal for professionals who need more than standard VoIP functionality.
Dual Display for Enhanced Productivity
- Primary Screen: 5-inch (12.7 cm) color display, 800 × 480 pixels
- Secondary Screen: 2.3-inch (5.84 cm) color display, 160 × 240 pixels
- Programmable Buttons: 10 next to the main display, 6 next to the secondary display (dual-color LEDs – red/green)
- Expandable with up to two J100 Button Expansion Modules for additional programmable keys
HD Audio & Accessibility
- Wideband audio in handset and headset for crystal-clear sound
- Full duplex speakerphone with Super Wideband hands-free support
- Built-in volume booster for hearing-impaired users
- Automatic hearing aid detection ensures optimized audio levels
- Adjustable volume via dedicated device controls
Wired & Wireless Connectivity
- Integrated Gigabit Ethernet (10/100/1000) line interface plus a secondary Ethernet port
- Optional J100 Wi-Fi® / Bluetooth® Module for wireless network connectivity
- Wireless module also supports direct Bluetooth headset pairing
- Dual-position stand with optional wall-mount support
USB Device Integration
- USB-A and USB-C ports for enhanced functionality
- Supports USB headsets (plug-and-play, switchable between wired, Bluetooth, and USB)
- USB keyboard for text entry and navigation
- USB flash drive for exporting phone reports (admin permissions required)
- One device per USB type can be connected at a time
Key Features
- Dual color displays: 5.0″ (800 × 480) + 2.3″ (160 × 240)
- 4 softkeys and dedicated hard buttons (phone, end call, messages, contacts, history, home, navigation cluster, headset, speaker, volume, mute)
- Dual-LED indicators for speaker, mute, headset, messages, and history
- Access to 96 feature buttons without requiring expansion modules
- Supports up to two J100 Expansion Modules
- Super Wideband RJ9 headset connection
- Power-over-Ethernet (PoE) Class 1 with energy-efficient 802.3az support
Software Compatibility
- Avaya Aura® 7.1.3.3 and higher
- Avaya IP Office™ 11.1.1 and higher
