Key Features
- Purpose-Built Integration: Specifically designed to support Cisco Business switches, routers, and wireless access points.
- Automatic Network Discovery: Instantly identifies network devices, displaying them in a comprehensive topology diagram and generating a detailed inventory report. Click-through access enables deeper insights into individual devices.
- Centralized Multi-Site Management: Manage multiple sites and customers effortlessly through a unified, single-pane-of-glass interface.
- Customizable Dashboard: Monitor the overall network health and performance in real-time. Get instant alerts for critical events, such as devices going offline.
- Unified Configuration Interface: Configure system settings, wireless networks, VLANs, and Ethernet switching all from one central platform.
- Firmware Update Management: Automatically notifies you of new firmware releases, allowing you to download and apply updates directly to supported devices.
- Comprehensive Reporting: Access lifecycle and maintenance reports, warranty details, end-of-life notifications, and performance analytics for wireless networks.
- Advanced Troubleshooting Tools: Includes remote access to sites and devices, along with Network Show Tech, which generates a shareable diagnostic archive for technical support.
- API Integration: Offers an Application Programming Interface (API) for seamless integration with third-party applications.
- RMM Compatibility: Integrates with widely used Remote Monitoring and Management (RMM) tools like Kaseya VSA.
Technical Specifications
Supported Management Protocols
- Cisco Discovery Protocol (CDP)
- Link-Layer Discovery Protocol (LLDP)
- Multicast DNS / Bonjour (DNS Service Discovery)
- RESTCONF
- Simple Network Management Protocol (SNMP)
Virtualization Package Formats
- Open Virtualization Format Archive (OVA)
- Microsoft Hyper-V Virtual Machine Archive
- Amazon Machine Image (AMI) – available via AWS Marketplace
Dashboard System Requirements
Hypervisor Compatibility
- Microsoft Hyper-V
- Oracle VirtualBox
- VMware ESXi, Fusion, Workstation
- Amazon Web Services (AWS)
Operating System
- Ubuntu Linux 16.04.x
CPU Requirements
- 2 vCPU: Supports up to 300 managed devices
- 12 vCPU: Supports up to 2500 managed devices
Memory Requirements
- 4 GB RAM: For up to 300 devices
- 24 GB RAM: For up to 2500 devices
Storage Requirements
- 60 GB disk space
Supported Web Browsers
- Apple Safari (macOS only)
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
Probe System Requirements
Hypervisor Compatibility
- Microsoft Hyper-V
- Oracle VirtualBox
- VMware ESXi, Fusion, Workstation
Operating System
- Ubuntu Linux 16.04.x
- Raspbian Buster Linux
CPU Requirements
- 1 vCPU (64-bit Intel architecture)
- Raspberry Pi 3 Model B+
- Raspberry Pi 4 Model B
- (Some Cisco Business devices come with an embedded probe application in firmware)
Memory Requirements
- 512 MB RAM
Storage Requirements
- 5 GB disk space
Supported Web Browsers
- Apple Safari (macOS only)
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
Network Device Support
Supported Devices
- Refer to the Cisco Business Dashboard – Device Support List in the official documentation for a complete list of compatible devices.
Embedded Probe Support
- Certain Cisco Business devices feature an integrated probe application built into their firmware. See the Device Support List for details.
Direct Device Management
- Some Cisco Business devices can be managed directly by the dashboard without requiring a probe. Refer to the Device Support List for specifics.
