01-SSC-4775 – 24×7 Support for the TZ 215 Series 1YR – SonicWall Dynamic Support 24×7 is designed for organizations with mission-critical network environments where downtime is not an option. This comprehensive support service is available in one-, two-, or three-year agreements, providing continuous, round-the-clock assistance to keep networks running smoothly.
With Dynamic Support 24×7, customers receive technical help via telephone, email, or web at any time, ensuring immediate resolution for urgent issues. The service includes all software and firmware updates and upgrades, keeping the firewall and security systems current with the latest protections and enhancements. Advance Exchange hardware replacement guarantees rapid replacement of defective devices to minimize operational disruption.
Additionally, subscribers gain access to SonicWall’s electronic support tools, offering resources for troubleshooting, configuration, and proactive network management. This all-inclusive support package maximizes uptime, strengthens network security, and ensures uninterrupted connectivity for both business-critical and everyday operations.
