SonicWall Silver 24×7 Support for NSA 3600 5YR delivers comprehensive, round-the-clock technical assistance via telephone and web. This service includes unlimited software and firmware updates, advance exchange hardware replacement for defective units, and access to SonicWall’s electronic support tools, ensuring continuous network protection and operational efficiency.
With active coverage, a SonicWall technical specialist remotely diagnoses and resolves software or hardware issues, offering guidance on implementation, configuration, and general usage. Hardware replacement may involve new or like-new products, and in cases of obsolescence, SonicWall provides replacements with equal or superior features.
Designed for mission-critical environments, this 24×7 support ensures minimal downtime and reliable performance, available in 1-, 2-, and 3-year agreements for
