SonicWall Dynamic Support 8×5 is a two-year service designed for customers seeking advanced technical assistance along with ongoing software and firmware updates. Support is available via telephone, email, and web, tailored to local business hours:
- North America & Latin America: 8:00 am – 5:00 pm local time
- Europe, Middle East & Africa: 9:00 am – 6:00 pm GMT+1
- Asia Pacific: 8:00 am – 5:00 pm local time
- Japan: 5:00 pm – 2:00 am UTC/GMT