SonicWall Dynamic Support 24×7 for the NSa 4650 delivers continuous, enterprise-grade assistance for mission-critical networks. Offered in one-, two- and three-year terms, this service combines proactive maintenance with rapid response to minimize downtime and operational risk.
What’s included:
- 24×7 Technical Assistance: Round-the-clock phone, email and web support for troubleshooting, configuration and incident response.
- Software & Firmware Updates: Ongoing delivery of all software and firmware updates and upgrades to keep devices secure and current.
- Advance-Exchange Hardware Replacement: Fast replacement of defective hardware to reduce mean time to repair and restore service quickly.
- Support Tools: Full access to SonicWall’s electronic support resources — diagnostics, knowledgebase, downloads and self-service portals — to speed resolution and simplify management.
This package ensures continuous protection, faster recovery from issues, and simplified administration for NSA 4650 deployments.
