SonicWall Standard Support for NSA 2650 (5-Year) offers comprehensive technical assistance and ongoing software and firmware updates. Customers receive telephone, email, and web-based support during local business hours (Monday–Friday, 8:00 am–5:00 pm). The service includes advance exchange hardware replacement and full access to SonicWall’s electronic support tools, ensuring optimal performance and simplified network management.
Support hours by region:
- North America: 8:00 am–5:00 pm MST
- Latin America: 8:00 am–5:00 pm local time
- EMEA: 9:00 am–6:00 pm GMT +1
- Asia Pacific: 8:00 am–5:00 pm local time
- Japan: 5:00 pm–2:00 am UTC/GMT
