SonicWall Standard Support for NSA 2650 (4-Year) is designed for organizations requiring advanced technical assistance along with continuous software and firmware updates. The service includes telephone, email, and web support during local business hours, advance exchange hardware replacement, and access to SonicWall’s electronic support tools, ensuring reliable network performance and simplified maintenance across global deployments.
Support Hours by Region:
- North America: 8:00 am – 5:00 pm MST
- Latin America: 8:00 am – 5:00 pm local time
- Europe, Middle East, Africa: 9:00 am – 6:00 pm GMT+1
- Asia Pacific: 8:00 am – 5:00 pm local time
- Japan: 5:00 pm – 2:00 am UTC/GMT
