SonicWall Standard Support for NSA 2650 (3-Year) offers comprehensive assistance and maintenance for organizations seeking reliable technical support and ongoing software and firmware updates. It includes telephone, email, and web-based support during local business hours, advance exchange hardware replacement for faulty devices, and full access to SonicWall’s electronic support tools, ensuring smooth deployment, configuration, and network operations.
Support hours are tailored by region: North America (8:00 am – 5:00 pm MST), Latin America (8:00 am – 5:00 pm local time), Europe, Middle East, and Africa (9:00 am – 6:00 pm GMT +1), Asia Pacific (8:00 am – 5:00 pm local time), and Japan (5:00 pm – 2:00 am UTC/GMT).
