01-SSC-2166

This three-year 24×7 support plan is designed for the SRA EX9000 stackable appliance, covering up to 100 users. It provides round-the-clock technical assistance via phone, email, and web channels, ensuring rapid issue resolution and minimal downtime. The service includes proactive troubleshooting, software updates, firmware upgrades, and access to expert guidance and support tools. Ideal for large-scale, mission-critical deployments, this plan ensures high availability, continuous remote access, and reliable network performance, supporting secure, efficient, and uninterrupted enterprise operations while maintaining optimal system performance and business continuity.