This three-year 24×7 support plan is designed for the SRA EX9000 stackable appliance, covering up to 25 users. It provides round-the-clock technical assistance through phone, email, and web channels, ensuring rapid issue resolution and minimizing downtime. The service includes proactive troubleshooting, software updates, firmware upgrades, and expert guidance for optimal system performance. Additionally, users gain access to vendor support tools, documentation, and best practices for secure and efficient network operations. Ideal for organizations requiring high availability, continuous access, and reliable performance, this support plan ensures mission-critical remote access and network infrastructure remain fully operational at all times.
01-SSC-2160
This three-year 24×7 support plan covers the SRA EX9000 stackable appliance for up to 25 users. It provides continuous technical assistance, proactive troubleshooting, and rapid issue resolution. The service includes software updates, firmware upgrades, and expert guidance, ensuring reliable performance, high availability, and uninterrupted operation for mission-critical environments.