01-SSC-2158

This one-year 24×7 support plan for the SRA EX9000 stackable appliance covers up to 25 users. It provides round-the-clock technical assistance, rapid issue resolution, and proactive troubleshooting, along with software updates and firmware upgrades, ensuring optimal performance, reliability, and uninterrupted operation for mission-critical environments.

SKU: 01-SSC-2158 Category:

This one-year, 24×7 support plan covers the stackable SRA EX9000 appliance for up to 25 users. It delivers round-the-clock technical assistance via phone, email and web, plus proactive troubleshooting and priority escalation to minimize downtime. The service includes software and firmware updates, guided configuration help, access to the vendor support portal and knowledge base, and expert advice for performance tuning and security best practices. Ideal for organizations that require scalable, high-availability remote access, the plan ensures rapid problem resolution, continuity of service, and ongoing operational reliability for mission-critical deployments.