Designed for customers with mission-critical networks, SonicWall 24×7 Support ensures continuous protection and minimal downtime. This comprehensive service delivers:
- 24×7 technical support via chat, email, web, and phone
- Software and firmware updates for all necessary upgrades
- Advance hardware replacement for defective units with next business day response
- Access to SonicWall’s electronic support tools
Service Details:
- Service Type: Extended Service – Exchange (Electronic & Physical)
- Availability: 24×7, 365 days a year
- Response Time: Next Business Day – Advance Hardware Replacement
- Location: Service Depot
- Duration: 1 Year
- Supported Products: SonicWall TZ350, TZ350 Wireless-AC
