SonicWall Dynamic Support 8×5 offers advanced technical assistance for customers requiring ongoing software and firmware updates. Available in one-, two-, three-, or four-year agreements, it provides support through telephone, email, and web during local business hours:
- North America: 8:00 am – 5:00 pm local time
- Latin America: 8:00 am – 5:00 pm local time
- EMEA: 9:00 am – 6:00 pm GMT+1
- Asia Pacific: 8:00 am – 5:00 pm local time
- Japan: 5:00 pm – 2:00 am UTC/GMT
